Simple Guidelines and Steps To Retrieve Lost JAMB Registration Number

So, you’ve misplaced your JAMB registration number? Don’t sweat it you are not the first, and certainly not going to be the the last.

Maybe your phone crashed, your slip got drenched in rain, or you simply forgot to screenshot it. Either way, the good news is this: you can retrieve your lost JAMB registration number and in this post we are going to walk you through it like a friend guiding you through the crowd at a busy exam centre.

Steps To Retrieve Lost JAMB Registration Number

1. Check Your Email (The One You Used During Registration)

If you registered for JAMB using your personal email, there’s a good chance you received a confirmation email from JAMB. That mail contains your reg number, so:

  • Search keywords like “JAMB,” “registration,” or “UTME” in your inbox.
  • Don’t forget to check spam or junk folders. Sometimes the good stuff hides there.

2. Use the JAMB Profile Portal

  • Visit https://efacility.jamb.gov.ng
  • Log in with your email address and password you used during JAMB registration.
  • Once inside, you’ll see your registration number on your dashboard.

3. Dial the JAMB USSD Code (For Mobile Retrieval)

No data? No wahala.

JAMB has a USSD code for checking essential info:

  • Dial 550191NIN# or 660191NIN# on the phone number you used to register.
  • Make sure you have at least ₦50 airtime.
  • Your reg number will be sent via SMS.

4. Visit the CBT Centre You Registered With

This one’s old-school but gold.

Go to the CBT centre or cyber café where you did your registration. If they still have access to their records, they might help you retrieve your JAMB registration slip which contains the number.

Bring along:

  • A valid ID (e.g., NIN slip or school ID)
  • The exact phone number you registered with
  • Any payment receipt or form you got during registration

5. Contact JAMB Directly

If you’ve tried all the above and still can’t retrieve it, it’s time to go straight to the big guys.

You can:

  • Visit the nearest JAMB office in your state.
  • Call their official helpline: 0700-JAMB-USE (0700-5262-873)
  • Send an email to: support@jamb.gov.ng

Provide them with:

  • Your full name
  • Date of birth
  • The email and phone number used during registration
  • Year of the exam
  • Any other useful info

What To Avoid When Retrieving Your Reg Number

  • ❌ Don’t fall for random “helpers” on Facebook or WhatsApp groups asking for money.
  • ❌ Don’t pay anyone claiming they can “generate” a new reg number — you only have one per year.
  • ✅ Always use official platforms or certified CBT centres.

Conclusion

Losing your JAMB registration number isn’t the end of the world — far from it. With a few clicks, a bit of digging, or a simple dial, you can get it back without breaking a sweat.

The key is not to panic. Follow the steps above and get back on track with your JAMB journey.

FAQs About Retrieving Lost JAMB Registration Number

Q1: Can I retrieve my JAMB registration number without my NIN?
No, your NIN is tied to your JAMB profile, especially if you’re using the USSD code method.

Q2: Can I retrieve it using someone else’s phone?
You can not, it must be the phone number linked to your profile during registration.

Q3: I lost the phone number I used. What now?
Go to a JAMB office with your valid ID, NIN, and other registration details for assistance.

Q4: Will I be charged to retrieve my registration number?
Only if you use the USSD method (airtime charges apply). Other methods are free.

Q5: Can I retrieve it years after registration?
Yes, as long as you remember your email or JAMB login details.

Q6: What if I forgot my JAMB portal password too?
Just use the “Forgot Password” option on the JAMB e-facility portal to reset it.

Q7: Can cyber cafés retrieve it for me?
A7: Some can if they have access to your previous registration data. Be cautious though.

Q8: How long does it take to retrieve my number?
Immediately if you use the USSD or login method. A bit longer if JAMB support is involved.

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