Losing your JAMB e-PIN can feel like a major setback, especially when you are in the middle of your UTME or Direct Entry registration process.
The e-PIN is a very important part of JAMB registration because it serves as proof that you have paid for the form and are eligible to proceed with enrollment. Without it, you cannot complete your application.
The good news is that a lost JAMB e-PIN is not the end of the road. There are simple and reliable ways to recover it without stress. In this guide, you will learn exactly what to do if you misplace your e-PIN and how to avoid the problem in the future.
Simple Ways To Retrieve Your Lost JAMB e-PIN
1. Through SMS
The first method is through your mobile phone. JAMB allows candidates to recover their e-PIN by sending a simple SMS. Using the phone number you registered with, send the word “RESEND” to 55019 or 66019.
Within a few minutes, your e-PIN will be resent to your phone as a text message. This method works for most candidates and is the fastest option.
2. By Email
Another reliable way to retrieve your e-PIN is by checking your email inbox. If you purchased your JAMB form online using the JAMB portal or a payment platform, the e-PIN would have been sent to your email address.
Simply log in to your email account and search for messages from JAMB or the payment platform you used. Often, the PIN is still there even if you missed it earlier.
3. In The Bank
If you bought your JAMB form through a bank, you can also recover the e-PIN by visiting the same bank branch. Go with the phone number you used for the purchase and any payment receipt you were given. The bank officials can help you reprint your e-PIN details or retrieve it from their system.
4. CBT Centers
For candidates who registered through a CBT center, returning to that center is another effective solution. Most accredited CBT centers keep records of transactions they process. With your details, they can help you track and recover the lost PIN.
5. Official JAMB Website
Finally, you can use the official JAMB e-facility portal. By logging into your JAMB profile with your registered email and password, you may be able to view your transaction history and retrieve your e-PIN from there.
Important Tips To Remember
- While retrieving a lost e-PIN is possible, it is always better to prevent the problem in the first place. Once you receive your e-PIN, write it down in more than one safe place.
- Avoid deleting JAMB-related messages until your registration is fully completed. It is also wise to print out important emails and keep them in a file.
- Always make sure you use the same phone number and email address throughout your JAMB registration process. Changing contact details midway can make recovery more difficult.
Conclusion
Losing your JAMB e-PIN is frustrating, but it is not a disaster. With the simple methods explained above, you can quickly recover your PIN and continue your registration without delay.
Whether through SMS, email, bank support, or a CBT center, JAMB has made the process straightforward for every candidate.
The most important thing is to stay calm, follow the right steps, and act promptly. Once your e-PIN is back, keep it safe so you don’t have to go through the process again.









